| Where the platform runs | Your Kubernetes or OpenShift: on-premises, in a private cloud or with the hosting provider of your choice. Installed with Helm, without cluster administration rights; offline installation is possible. | On AWS, Azure and Google Cloud: “our platform currently operates on public cloud infrastructure provided by Amazon Web Services (AWS), Microsoft Azure (Azure), and Google Cloud Platform (GCP)”. Neither locally nor on a private cloud: “You can’t install and run Snowflake locally or on private cloud infrastructures, whether on-premises or hosted.” |
|---|
| Who operates the control plane | You do. No SaaS and no telemetry: no third-party service is needed to run it. Operations by graal Services is a separate service that you choose. | Snowflake: “Snowflake manages software updates and infrastructure so you don’t have to.” The cloud services layer “runs on compute instances that are provisioned by Snowflake from the cloud provider”. |
|---|
| Vendor, headquarters, governing law | GRAAL.SYSTEMS SAS, a French-law vendor, Paris. | Snowflake Inc., incorporated in Delaware, principal executive offices in Menlo Park (California). For a French customer, the contracting entity is Snowflake Computing Netherlands B.V. (Amsterdam). The online terms of service set the law of the State of Delaware and the courts of New Castle County (section 13.4). |
|---|
| Software license | Open source, Apache 2.0 license, for the Data Platform and the Agentic Platform alike. | “Customer acknowledges that the Service is offered as an online, hosted solution, and that Customer has no right to obtain a copy of the underlying computer code for the Service, except (if applicable) for the Client Software in object code format.” |
|---|
| Open formats | Parquet and Apache Iceberg on your S3 storage, standard SQL with Trino; low-code pipelines exported as Pandas or PySpark code. | Iceberg tables follow the open specification, with Parquet files: “Apache Iceberg™ tables for Snowflake combine the performance and query semantics of typical Snowflake tables with external cloud storage that you manage.” |
|---|
| Published pricing model | Annual vendor subscription per vCPU, unlimited users and agents, no usage-based billing. 8-week pilot; graal Services priced separately. | “We keep pricing simple with a consumption-based pricing model.” Compute consumes credits: “The billed cost of using compute resources is calculated by multiplying the number of consumed credits by the price of a credit.” Two ways to buy: on demand or pre-paid capacity. |
|---|
| Generative AI and agents | MCP server built into the Data Platform, one service account per project, per-agent policies, human approval, revocation, audit. LLM gateway and RAG over your documents. Agentic Platform: workflows of agents and people, any agent, measured guarantees. | Cortex Agents, generally available since 4 November 2025: “Cortex Agents orchestrate across both structured and unstructured data sources to deliver insights.” Snowflake-managed MCP server, generally available the same day: “a standards-based interface that lets AI agents securely retrieve data from Snowflake accounts without needing to deploy separate infrastructure”. Role-based access control on the server and on its tools. |
|---|